Payment for Services

At OXY Hotels, we provide convenient and secure payment options for our guests to ensure a seamless booking experience. Please review the following payment terms and policies:

1. Payment Methods

We accept a variety of payment methods to accommodate your preferences:

Credit Cards: Visa, MasterCard, American Express, Discover
Debit Cards: Major debit cards affiliated with payment networks
Online Payment Platforms: Secure platforms accepted by OXY Hotels

2. Booking and Reservation Payments

To confirm your reservation, a valid credit or debit card is required. Payment policies include:

Pre-Authorization: We may pre-authorize your card for the total amount of stay plus incidentals upon booking.
Payment at Check-In: Depending on your booking details, payment may be required at check-in.

3. Payment Policies

Please be aware of the following policies when making payments:

Currency: Transactions are processed in the local currency of the hotel's location unless stated otherwise.
Taxes and Fees: Rates quoted are inclusive of applicable taxes and fees, unless specified during booking.
Additional Charges: Charges for amenities, services, or incidental expenses during your stay will be billed accordingly.

4. Cancellation and Refund Policy

Our cancellation and refund policies are designed to provide flexibility:

Cancellation: Review specific terms related to your booking type for cancellation options.
Refunds: Refunds for cancellations will be processed in accordance with our policy and may take 7 (Seven) days to reflect in your account.

5. Security and Privacy

Ensuring the security of your payment information and respecting your privacy are top priorities:

Secure Transactions: We use industry-standard encryption technologies to safeguard your payment details.
Privacy: Your personal information is handled in accordance with our Privacy Policy.

For any inquiries or assistance regarding payments or our services, please contact our customer service team at support@oxyhotels.com.